Air New Zealand

Air New Zealand is the national airline in New Zealand with three main operating hubs at Auckland Airport, Christchurch International Airport and Wellington International Airport. The airline flies to 21 domestic airports and over 30 international destinations across the globe. As a member of the Star Alliance, Air New Zealand is a regular recipient of awards due to its excellent service and timeliness. Founded in 1940 under the name of Tasman Empire Airways Limited, Air New Zealand rebranded in 1965 and was re-nationalized by the government of New Zealand in 2001.

*This information is correct as of February 2017

Why Fly with Air New Zealand

How to Check in

Passengers on Air New Zealand flights are able to check-in online or do it the traditional way by checking in at the airport. If choosing to check-in over the web, the online check-in tool is available from 24 hours up to 90 minutes before flights, except flights to and from the United States which close 2 hours before. Those checking in at the airport will find check-in kiosks close 90 minutes before flights other than those to the United States, while domestic travelers can utilize self-service kiosks up to 30 minutes before departure. Passengers on long-haul international flights are able to select a preferred seat free of charge, although this will incur a charge for shorter flights.

Baggage Allowances and Fees

Those flying with Air New Zealand are entitled to bring baggage to check-in, although just how much you are allowed to bring will depend on your flight destination and cabin class. Those flying in Economy on international flights are allowed one piece up to 23kg, Premium Economy can bring two pieces and Business Class passengers can bring three. Members of the airline’s frequent flyer program, Koru Club, or Star Alliance Elite are entitled to bring an additional bag. Be advised that any baggage over your allowance will be subject to additional fees.


Air New Zealand flights offer a regular Economy Class alongside Premium Economy and Business Class seating. On long-haul flights, Economy seats offer a generous seat pitch of 31-35 inches, while Premium Economy passengers are afforded even more with a seat pitch of 38-42 inches. Business Class travelers can really stretch out with a seat pitch between 50 and 80 inches. On shorter flights, legroom in Economy is similarly spacious at 30-34 inches, while in Premium Economy there is little bit more room to stretch at 35 inches. Passengers are able to select a seat during the booking process or over the phone - selecting seating is free of charge on long-haul flights and for those with Flexi, Smart Saver, The Works and Works Deluxe fares but comes with a charge for all other flights.

On Board Service

All passengers on board international flights are served a tasty meal, although on domestic flights no food service is provided. Travelers with a Seat or Seat + ticket are able to purchase a variety of snacks and drinks from the Inflight Bites Menu.

Air New Zealand

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