سيقوم مكان الإقامة بخصم تكلفة الإقامة كاملةً في حال المغادرة المبكرة. يرجى إبلاغ Rayavadee بشكل مسبق بوقت وصولك المتوقع. بإمكانك استخدام حقل الطلبات الخاصة أثناء عملية الحجز أو يمكنك التواصل مع مكان الإقامة مباشرةًً من خلال معلومات التواصل المذكورة في تأكيد الحجز. سيطلب من الضيوف عند تسجيل الوصول إظهار بطاقة هوية تحتوي على صورة شخصية وبطاقة ائتمان. يرجى ملاحظة أن جميع الطلبات الخاصة ستكون رهناً بالتوافر وقد تستلزم تكاليف إضافية. To reach the property, a compulsory boat transfer needs to be arranged with an additional fee at THB 1,100 net per person per way for a join-in speedboat transfer from and to the resort pier. As the resort operates the join-in speedboat transfer with a fixed schedule, all boat schedules will need to be reserved at least 24 hours prior to the arrival date due to space limitations; otherwise, there will be no seats available. Kindly contact the property at least 24 hours prior to arrival date for more details of the boat schedule and for transfer arrangements. Any request for the speedboat transfer apart from the resort’s joint speedboat schedule will be charged as a private transfer. The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card. Guests are required to inform the hotel of the exact number of accompanying persons in their party prior to arrival. Please note that the beach at the property is a public beach. Guests should be informed that during public holidays and holiday seasons, the number of visitors can be increased noticeably. Please be informed that the hotel is not permitted to place sun loungers or umbrellas directly on the beach. However, guests can enjoy sun loungers at the pool next to Railay Beach and at The Umbrella Tree Court overlooking Phranang Beach. Join in Krabi Airport van transfer is available at THB 1,413 net per person per way. Rates on 31 December include a compulsory New Year's Eve gala dinner for 2 people in one-bedroom Pavilions and for 4 people in two-bedroom Pavilions and two-bedroom Villas. An extra person will be additionally charged by the hotel for a compulsory New Year's Eve gala dinner. The Raitalay Terrace restaurant will be closed from October 4, 2025, to October 12, 2025, for renovations.