HillView Munnar
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Fast facts
Check in from: | 12:00 PM |
|---|---|
Check out before: | 11:00 AM |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
More about HillView Munnar
HillView Munnar
Located in Devikolam, Hill View Munnar is on the riverwalk, within a 5-minute drive of The Blossom Hydel Park and Mount Carmel Church. This hotel is 1.3 mi (2.1 km) from Pothamedu Viewpoint and 1.6 mi (2.6 km) from Munnar Juma Masjid. Take in the views from a garden and make use of amenities such as complimentary wireless internet access and an arcade/game room. Additional amenities at this hotel include tour/ticket assistance and a banquet hall. Enjoy a meal at Samrudhi Multi Cuisine or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 45 guestrooms featuring minibars and LED televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
IN
Comment: Jun 29, 2026
Good food, Good Service, Reasonable Price
Comment: May 18, 2026
Stayed in: May 2026
Awsome experience in Hillview munnar
We had all food from this restaurant, enjoyed all food, food was delicious, they arranged sightseeing, it was wondering experience... Special thanks to Mr. Mansur Ali... Very supportive person.
Comment: May 8, 2026
Stayed in: May 2026
The most unprofessional and humiliating 'welcome' I have ever experienced.
The Incident & Mockery:
I had initially enquired about rates at the desk, but found a better deal on Staybook and booked online. Due to a technical error or a personal oversight, the booking went through for a standard room instead of a deluxe. I was fully prepared to resolve this professionally. However, instead of hospitality, I was met with mockery. The receptionist repeatedly laughed at me, saying in a taunting tone, "You only booked sir," over and over again.
The Breaking Point:
Even though the rate I had already paid online was higher than their offline standard rate, he demanded an additional ₹1,000 per day for an upgrade. When he offered this rate, he laughed mockingly yet again. At that moment, I felt so angry and insulted that I decided I would rather leave and lose my entire booking amount—which was much higher than the upgrade fee—than spend a single night in a place that treats guests this way. That is the level of frustration and humiliation he caused.
The "Bait-and-Switch":
As I was stepping out, he called me back, claiming the issue was "sorted out" and that he would help. Believing him, I paid the remaining balance at the hotel. However, once he led me to the room, I realized it was the exact same standard room I had already rejected. It felt like a deliberate attempt to mislead me just to secure the payment.
I eventually took a refund for the amount paid at the hotel and left. No customer, especially one traveling with family, should be mocked or blamed for a booking discrepancy. It was a complete lack of basic human empathy.
A Note on Support: While the hotel staff failed miserably, the Staybook support team was excellent. The lady I spoke with was very supportive and managed to book us a room in a different hotel without any additional payment, saving our trip.
Final Verdict: Avoid this hotel if you value your dignity. The staff's behavior is a disgrace to the hospitality industry.
Comment: Apr 16, 2026
Stayed in: Apr 2026
Amazing stay
Comment: Dec 27, 2025
Stayed in: Dec 2025
Very beautiful place to stay
Accessibility is very feasible.
Highly Recommended.
Very good location
Near Blossom Hydel Park, SH 16, Moolakadai, Munnar, 685612, India|2.11 km from city center
Check in and check out
Check in from:
12:00 PM
Check out before:
11:00 AM
Good to know
Children are welcome at this hotel
6 years old and over
AED 51 (INR1,300) per person per night
Please contact the hotel for details about adding a cot.
Pets not allowed
Cash