Exe Cuenca
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Fast facts
Check in from: | 3:00 PM |
|---|---|
Check out before: | 12:00 PM |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
More about Exe Cuenca
Exe Cuenca
A stay at Hotel Exe Cuenca places you in the heart of Cuenca, steps from Serranía de Cuenca and a 3-minute drive from Ars Natura. This hotel is 1.5 mi (2.4 km) from Los Tiradores and 1.5 mi (2.4 km) from Museum of Palaeontology of Castilla-La Mancha. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area, a living plant wall, and a banquet hall. Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 81 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include safes and in-room child care (surcharge), and housekeeping is provided daily.
Comment: Jul 11, 2026
Stayed in: Jul 2026
The exterior of the hotel was a mess, lots of litter. Although access was easy the proximity of McDonald's and the petrol station certainly didn't enhance 'the look'.
Comment: Jul 3, 2026
Stayed in: Jul 2026
Hotel well connected to the center, bus stop at the door that takes you to the castle, near the Mi shopping center.
Fixed menus for lunch and dinner.
Buses stop at the door every 15 minutes on weekdays, taking you to the castle, historic and commercial area, and the El Mirador shopping center brewery.
Comment: Jun 20, 2026
Stayed in: Jun 2026
Bad experience due to unprofessional treatment from the staff.
I consciously chose this hotel, even a VIP room, because I expected service in line with a 4-star rating.
However, the experience has been quite the opposite.
I paid for a late check-out until 2:00 PM, that is, a service that was contracted and paid for. Even so, from the morning I received comments and signals to leave the room early, which makes no sense when the schedule is clearly paid for.
Mid-morning, cleaning staff even knocked on the door asking if I had finished, which demonstrates a lack of coordination and respect for the established schedule.
The most serious problem occurred when I went down to reception exactly at 2:00 PM. There were two receptionists, one short blonde and another with long brown hair. When explaining the situation, the attitude was unprofessional. The blonde receptionist even made comments like "What is she saying?", which was completely out of place towards a guest.
This is not a one-time misunderstanding, but an experience where there has been:
Disrespect for the paid service
Disorganization among departments
Lack of professionalism at reception
Inappropriate comments towards the customer
The most important thing is that this is not a problem of rooms, but of human treatment, which is what truly defines a hotel.
An experience like this makes one reconsider returning. As a hotel, they should seriously review this, because situations like this leave guests with a very unpleasant feeling, when what is expected is quite the opposite.
Comment: Apr 24, 2026
Stayed in: Apr 2026
TOTALLY DISAPPOINTING
The room, clean, and not working the air conditioning.
There was an excursion of the insert and they didn't want to put it.
Breakfast, about half an hour after we started, scrambled eggs ran out and all we had was potato tortilla and cold meat. Lots of doughnuts and little variety of fruits.
Only one coffee machine, for breakfast with all the people of the excursion, very poor, organizing queues. Hikers left the counter without sausage and tortilla in less than 10 minutes – a horror! The area it is in is not pretty at all, it is the beautiful photos that reality. The girl who attended the breakfast cafeteria didn’t seem kind at all, because she knew what was coming with those on the excursion, but if you go first to grab eggs, either way, at 7:30, having opened at 7 the cafeteria, not having eggs is not of the 4 star category, come on, I would not recommend it in any way. Maybe if you go with the insert it's not bad, but to go as a couple FATAL
Comment: May 17, 2026
Stayed in: May 2026
Location
Avda Juan Carlos I, s/n, Cuenca, 16004, Spain|1.96 km from city center
Check in and check out
Check in from:
3:00 PM
Check out before:
12:00 PM
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
3 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
AED 56 (≈EUR 13)/person
Breakfast times
07:00–10:00 from Monday to Sunday
Cash